Store Policies

RETURNS:

  • Odyssey Notebooks gladly accepts returns and exchanges.
  • Please contact us at odysseynotebooks@gmail.com or via our contact form within 14 days of delivery and ship items back within 30 days of delivery.
  • Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Any books returned with the shrink wrap not intact will incur a $5 restocking fee.
  • The shipping fee will not be refunded. In the event that a customer benefited from our free shipping service, the shipping fee incurred to Odyssey Notebooks will be deducted from the refund in full.
  • Replacements can only be issued on orders that were purchased through odysseynotebooks.com

CUSTOMS AND IMPORT TAXES:

Buyers are responsible for any customs and import taxes that may apply. Odyssey Notebooks is not responsible for delays due to customs. 

DOMESTIC SHIPPING:

  • All pre-orders will go out by the end of January. Some pre-orders have been shipped early; however, we are still in the middle of our production process so there are no guarantees that a specific order can arrive early.
  • Domestic shipping starts at $4.90, and free on orders over $80. 
  • We ship via Media Mail by default. Please pay for an upgrade at checkout if you would like your orders to be shipped via an alternative method.
  • Odyssey Notebooks is not responsible for any delays in shipping caused by USPS or one of the carriers. 

INTERNATIONAL SHIPPING:

  • Odyssey Notebooks ships worldwide! All pre-orders will go out by the end of January. Some pre-orders have been shipped early; however, we are still in the middle of our production process so there are no guarantees that a specific order can arrive early.
  • During holidays period, we are offering free international shipping for orders over $150.
  • Worldwide shipping starts at $10, and typically takes between 4-10 business days *however – sometimes customs can hold onto a package for up to 6 weeks*. 
  • We are not responsible for import fees or taxes.